X-Design Help Center

Account & Billing

Account

How to change my account settings?

How can I delete my account?

Subscription

Can membership be transferred to another account?

Why do members still need credits?

How can I get a trial membership?

What are the membership benefits?

What types of memberships are available and how do they differ?

What is your refund policy?

How can I cancel auto-renewal?

What types of memberships are available and how do they differ?

Why was I still charged after canceling renewal?

Credit

What is the validity period for purchased credits?

How can I check my credit balance?

Can I use credits without a membership?

Invoice

How do I update my invoice information?

How can I request an invoice?

Feature Issues

Common Issues

How do I delete a translated photo and upload a new one?

How do I delete or replace an uploaded image?

Where are my downloaded files?

Where can I find my created designs and generation history?

Where can I find design templates?

Editing Images/Videos

How do I crop images?

How do I adjust the image pixel size?

How do I change the color of clothing in a photo?

How do I remove watermarks from videos?

How do I remove watermarks from images?

AI Generator

Where can I find the clone feature?

How do I pick a model pose?

How do I create a custom AI model?

Business & API

API

Do you provide API access?

Commercial Use

Can I use the generated images and videos for commercial use?

How can I request a commercial quote?