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Info for You

quality_restoration_20251128144254697

Office

SUITE 901 77 PACIFIC HIGHWAY,
NORTH SYDNEY, NSW 2060 (Starii Tech Pty Ltd)

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Respond Time

We typically respond within 24 hours during business days.

Frequently Asked Questions

What is your refund policy?

1. 7-Day Money-Back Guarantee:
• If you purchased the Pro Plan and have not used it within 7 days, you may be eligible for a full refund.
• If you purchased the Credits, you may be eligible for a refund on unused credits within 7 days.
2. Dissatisfaction with Service:
If you're unsatisfied with the results, please contact our online support team. We may offer compensation or a refund based on your specific case.
3. Purchased via Google Play or App Store:
If you subscribed through Google Play Store or App Store, you need to request a refund directly from Apple or Google.
Important Notes:
• This refund policy does not apply to API users. If you use our API, please contact us for refund eligibility.
• We reserve the right to deny refunds in cases of misuse, abuse, or violations of our terms.
• Refunds may take several business days to process, depending on your payment method.
• We may update this refund policy from time to time. Please check periodically for changes.
For further assistance, please contact our support team.

How to change my account settings?

All account settings, such as changing your profile information, can be managed through the X-Design mobile app.

Where are my downloaded files?

All downloaded images and videos are saved to your device's local storage.

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